Airy & modern unit with very comfortable beds. Location - stunning, near to regular public transport and center of Monschau.

It was a very nice stay on a wine tasting night. The double room was modern and had an electronic key card, a work desk and a TV set. The location was particularly good, within walking distance of old town. There were the Christmas market and a market around the hotel. The cold buffet breakfast was amazing and marvellous. The pool was nice and I had hot drinks in the downstairs bar. Furthermore, free Wi-Fi worked well in public areas.

Calm hotel with nice facilities. Great breakfast with vegan options. Clean and comfortable pool and sauna. Exceptionally clean room with necessary facilities. Extremely helpful and friendly staff. Intact and untouched room after cleaning. Nice wellness center, highly recommend the massage. Beautiful and calm old town with panoramic view

Was all great.

The location was excellent for both Monschau and hill walking. The swimming pool was a good size for a proper swim and well maintained.

although we really enjoyed our stay I would assess the facilities as 3 star plus.

It is a large hotel with friendly reception, its own car park (theoretically payable but we were not asked to do so) and with well appointed and clean rooms. Monschau is a small village and the hotel is not dead centre but that is more an advantage than a disadvantage given the number of week-end visitors from Belgium and Germany and the consequent congestion in the centre. The buffet breakfast was excellent and, despite large numbers of guests, the service was attentive and efficient.

The hotel is clearly a popular base for coach groups and, though the hotel copes extremely well with this, it does make the restaurant somewhat canteen-like and noisy at dinner time even if the food served is both good and good value.

I recently stayed in a luxurious 4-star hotel in a stunning location. This hotel is situated in a steep-sided narrow wooded valley, just a short walk from the town center. The unique nature surrounding this place creates a tranquil atmosphere that is hard to beat. The service provided by the staff was exceptional, making my stay even more enjoyable. They were friendly, flexible, and always willing to help. The room I stayed in was spacious and comfortable, with modern amenities such as a flat-screen TV, heating, and a sitting area. I loved the fact that there was a terrace with garden furniture, allowing me to relax and enjoy the beautiful surroundings.

I highly recommend this hotel to families looking for a wonderful place to stay.

When we arrived at the hotel we were relocated to an office building opposite so any facilities that may have been in the hotel were not on offer to us.

Very good and welcoming reception from Vanessa. Excellent pool facilities. Food and bar well priced.

The hotel is used by Coach Parties . There were 2 there with us and frankly swamped the hotel facilities. With only one elevator and the Restaurant on the 3rd floor and Swimming pool on the 5th floor there was a constant wait. Our toilet actually smelled which is almost unheared of in Germany. We checked out after one night and did not take up the second booked night.

Our stay at this hotel was fantastic! The value for money was unbeatable, with comfortable and modern rooms that were kept impeccably clean. The location, with a beautiful stream running through the garden, added to the overall charm. The staff were exceptionally friendly and went out of their way to ensure our stay was perfect.

Breakfast delights could have been more varied.

good first stop from Calais hotel within short walking distance of centre of Monschau plenty of good restaurants. Hotel room very clean excellent breakfast.

parking on site limited if arriving late although on street parking is available

helpful staff, restaurant.

Being located in the annexe accross the main road which also contains a busy doctors surgery. Crossing the road to use the swimming pool to find we should have brought room towels. Room not serviced

Silent and new-fashioned units with a 2nd double bed. Easy to get to, excellent location near very affordable and regular public transport as well as national park.

Reasonably large room with an own bathroom. Great setting and pubs and bars in front of the hotel. Found in a good area, in front of a national park and a castle. Quiet atmosphere, good sized restaurant for an an intimate dinner.

We were pleasantly surprised by the lovely beergarden at the hotel. It was a perfect spot to relax and enjoy a drink after a long day of exploring Monschau. The atmosphere was great and the music playing in the background added to the charm. The bar area was also very nice and cozy, and the drinks and snacks were reasonably priced. Plus, the hotel is dog-friendly, which was a huge bonus for us. Our furry friend was well taken care of with a water bowl and doggie snacks at the entrance. And let's not forget about the pool! It may be small, but it was clean and provided hours of fun for our daughter. Breakfast was served in a huge conference room and offered a wide variety of options, from different types of yogurt to freshly baked cake. The location of the hotel was also ideal, just a short walk to the beautiful center of Monschau. we had a comfortable and enjoyable stay at the Carat hotel. Overall I would highly recommend this hotel.

very warm and the pillows on the bed were non existant very very thin